Bronze Quality Award Workshop
Thursday, December 5 | 1:00 - 5:15 pm (EST)
Approved for 4 continuing education hours by NAB/NCERS.
Join Saltmarsh for a Bronze Quality Award Workshop! This virtual program is based on the Baldrige Framework for Performance Excellence Criteria utilized by the AHCA/NCAL National Quality Award Program.
Upon completion of this interactive workshop, attendees will have obtained a half day of training from a seasoned quality award examiner to gain knowledge of the criteria, learn how an application is evaluated, and obtain “tricks of the trade” to successfully write and achieve Bronze Quality Award recognition.
Workshop covers:
- Summary of AHCA/NCAL Quality Award Application Process
- Technical & Survey Requirements to Apply
- Quality Award Recertification Policy
- Components of the Organizational Profile:
- Organizational Environment
- Organizational Relationships
- Competitive Environment
- Strategic Context
- Performance Improvement System
Includes a scheduled 15-minute break.
Registration
$45 Standard | FREE for Saltmarsh Clients
Are you a Saltmarsh client? Contact seminars@saltmarshcpa.com to get FREE access to this workshop.
Workshop Facilitator
Kelly Smith, PhD, CPHQ, CLSSBB
Director, Healthcare Consulting
Kelly has more than a decade of experience devoted to improving the quality of life and care for seniors and a strong background in quality framework implementation and process improvement. Dr. Smith holds a Black Belt in Lean Six Sigma, a methodology that combines principles from Lean and Six Sigma to improve processes and reduce defects or inefficiencies within an organization. She contributed to two federally funded quality measurement-related contracts for the Centers for Medicare & Medicaid Services and holds a gubernatorial appointment to Florida’s Panel for Excellence in Long-Term Care. She is a published thought leader and frequent speaker at the FSLA, FHCA, and AHCA. She also holds a Courtesy Assistant Professor appointment at the University of South Florida, School of Aging Studies where she continues to participate in research-based activities.
Workshop FAQs
AHCA/NCAL National Quality Awards Program
The AHCA/NCAL National Quality Awards Program is a progressive program that is based on the Baldrige Criteria for Performance Excellence. This nationally recognized approach to performance excellence focuses on systems-based quality improvement to create sustained levels of performance over time in the areas of leadership, strategic planning, customer and workforce, operations, and knowledge management. Providers are nationally recognized for achieving each award level, (e.g., Bronze, Silver, Gold) eventually joining the ranks of the best in long-term care. Analyses have shown that incorporation of Baldridge Criteria principles is associated with improvement in areas such as regulatory compliance, quality measure performance, a reduction in workforce turnover, and financial performance. Some state level Medicaid programs also use the AHCA/NCAL Quality Award recognition as an incentive for higher reimbursement to providers.
Cancellations/Refunds
Full refunds will be issued if cancellation requests are received by December 4, 2024. No refunds will be issued on cancellation requests after December 4, 2024. Cancellation requests must be in writing via email. "No shows" are not refundable and are liable for the full registration fee. Your registration may be transferred to another colleague if you provide written authorization. Contact seminars@saltmarshcpa.com for cancellation and refund assistance.
Continuing Education Credit
This program has been approved for 4 CEUS through NAB/NCERS (Approval Code: 20251107-4-A107197-DL). Attendance will be monitored throughout the program and attendees are expected to remain on camera throughout the duration of the program.
Workshop Format & Logistics
Audience Participation
There will be portions of the workshops where audience participation is encouraged and the audience will be allowed to use their webcams and microphones.
Connection Information
The workshop will be conducted virtually through Microsoft Teams. Calendar holds containing the connection link will be sent following registration. The link will be good for both workshop days. Event reminders will be sent leading up to the event date(s). If you do not receive the connection links or need additional information, contact seminars@saltmarshcpa.com.
Materials & Handouts
Materials, handouts, and resources will be provided for download during the workshop.